Frequently Asked Questions

The USCA 2016 Planning Team is excited to welcome you to Hollywood, FL  September 15-18 at the The Diplomat Resort. We would like to share some frequently asked questions.  Please read thoroughly—most FAQs are answered here.

USCA’s 2016 southern Florida conference locale provides a needed opportunity to address the epidemic among Puerto Rican and Caribbean populations – the target population for this year. As our communities encounter rising infection rates, new and innovative methods are needed to turn the tide. Attending USCA is the best way to gain those skills and learn best practices from those that are experiencing measurable results and positive change.

The Diplomat Resort
3555 South Ocean Drive
Hollywood, FL 33019
(954) 602-6000

To download the hotel floor plans, Click Here

The Diplomat Resort
The Diplomat Resort is approximately 8 miles away from the Fort Lauderdale Airport – $31.00 each way by taxi. The Miami Airport is approximately 18 miles from the Diplomat – $65.00 each way buy taxi. Self parking at the Diplomat is approximately $25 per day and Valet Parking is $32.00 per day, not including taxes or service credit card charges.

Wednesday,  September 14pp  4:00pm -7:00pm
Thursday,      September 15ppp8:00am – 5:00pm
Friday,            September 16ppp8:30am – 5:00pm
Saturday,       September 17       9:00am – 5:00pm

Your conference badge will be your all-access pass to the conference sessions and exhibit hall. For all registration questions, please contact or 202-492-8278.

To view the conference agenda, click HERE

Please note that the following meals will be provided at the conference:

  • September 15: Coffee
  • September 16: Lunch
  • September 17: Lunch
  • September 18: Coffee

Meals will not be provided for the plenary sessions on September 15 at 11:00am and September 18 at 11:30amGrocery/Pharmacy – 10 minute Walk from the Resort

Hallandale Beach Walmart Supercenter 
2551 E Hallandale Beach Blvd
Hallandale Beach, FL 33009
(954) 455-4700

The Exhibit hall (s) are located on TBD of the Diplomat in the TBD Ballrooms.  Show Hours are:
Thursday,      September 15    11:00 a.m. – 4:30 p.m.    Exhibit Hall Open (closes 12:00 p.m. To 2:00 p.m. for lunch)
Friday,            September 16    10:00 a.m. – 5:00 p.m.    Exhibit Hall Open (closes 12:00 p.m. To 2:00 p.m. for lunch)
Saturday,      September 17    10:00 a.m. – 5:00 p.m.     Exhibit Hall Open (closes 12:00 p.m. To 2:00 p.m. for lunch)

The USCA Conference App is back! Last year, the app experienced record usage and engagement by conference attendees. This is not only the space to get relevant conference information, but a prime opportunity to network and connect with peers before, during and after the conference.

Detailed program content will be launched on the USCA Conference App in the coming weeks. Make sure that you have downloaded the current 2016 app so you don’t miss out on important information. The short link to the USCA 2016 app is: COMING SOON! When clicked from a mobile device this link will direct you to the app store of your device (Apple or Google). Alternately, you can search the app store for USCA 2016.

Dress Attire for the program is business casual. On behalf of the NMAC planning team, we look forward to seeing you in September!

This year’s conference will offer Express Check-in! On the morning of Sept. 13th, you will receive a text message or email containing a QR code. Save this message! When you arrive, scan this code at any of the iPad check-in kiosks, located on TBD of the hotel to check-in and print your badge. (Don’t worry, you can still check-in using your last name, email, etc.)

NMAC and its program partners encourage freedom of expression as an essential principle in the response to HIV. Activism has always played a central role in our movement and we encourage debate and dialogue as key elements of USCA, including the right to peacefully protest. However, NMAC and its partners oppose the disruption of conference sessions, satellite meetings or exhibitions that results in the inability of attendees to take full advantage of the learning and educational opportunities available at the conference. We ask that everyone respect the mission, spirit and integrity of USCA and use their best judgment if/when organizing demonstrations.

For those who will be organizing demonstrations or protests during any part of the conference, including the Exhibit Hall, we ask that you kindly inform Conferences and Meeting Services staff ( and designate a contact person for your demonstration. We also ask that you:

  1. Limit all demonstrations in the conference exhibit hall to the hours of 10am and 2pm.
  2. Limit all demonstrations to no more than 15 minutes.
  3. Hold no more than one demonstration per day.

NMAC reserves the right to determine whether a demonstration is disruptive and/or detrimental to the mission and values of USCA. We appreciate the need for freedom of expression. We also want to balance this need with the needs of our constituents, sponsors and exhibitors to ensure that USCA is productive for everyone. As such, we require all attendees to follow these policies. If you do not, you may be escorted out of the conference and be banned from attending future NMAC sponsored conferences and events.

If a hurricane warning is issued by the National Hurricane Center for the Fort Lauderdale area during the dates of September 14-19, 2016, registered attendees will be automatically credited their full registration payment towards the USCA 2017 conference, taking place September 7-10, in Washington, DC.

Contact your air/ground transportation and hotel directly to receive their hurricane policy and procedures. For further questions regarding NMAC’s Hurricane policy for USCA, contact